Frequently Asked Questions

1. How good is the quality of your products?

We produce one of the finest sound healing products available in the market. They are made from special grade Aluminium and each piece is tested carefully before shipping.


2. Is there any discount on the prices mentioned in the website?

You will get 5% Discount, on shopping of USD 250 and 10% Discount, on shopping of USD 400 or more.


3. Are shipping charges included in these prices?

Yes.


4. Is Insurance included in these prices?

Yes.


4. What are the modes of payment that you accept?

We accept payments by PayPal, Credit Cards through Secure Server of PayPal or Online Bank Transfers.


5. Do you accept Wholesale orders?

Yes, for this kindly give your details in Wholesale link mentioned in the website.


6. Do you accept return?

Yes, if any piece is broken,damaged or not as per our description,we will accept return.


7. Do you accept customized orders?

Yes, We accept customized orders.


8. What about import duties or taxes?

If there is any import duty or taxes or any other fees in your country, that will be borne by you. We do not charge any tax from our end.


9. Which shipping method do you use and how long does it take for delivery?

We ship by reputed International couriers such as Fedex , DHL, UPS, Linex , DHL ecommerce and Postal service etc depending on location of your country and weight of product.

Generally small packets under 1 Kg takes 12 to 25 days time.

Larger weight packets takes 6 to 8 working days time.For certain countries and locations, larger packets may also take longer time.

If you need to know more details, may ask us before you make payment.

We assure guaranteed delivery else we refund back in case of loss of packet.